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Complexity of end user devices in home network increased a lot over the last years. The users are often not able to configure them autonomously and telco operators are forced to change device configurations or software packages more and more frequent. Operator’s helpdesk staff is overloaded with calls of unsatisfied subscribers.
Iskratel’s solution for these challenges is efficient management of customer premises equipment (CPE) of different types (home gateways, set-top-boxes, VoIP phones, mobile phones...) and different vendors, from single remote management system.
Using the Iskratel Remote Device Management (TR-069) solution, the provider is able to maintain services running on devices smoothly, giving the best possible user experience.
Iskratel Remote Device Management solution can be purchased and deployed into customer premises, or rented as a service delivered from the Iskratel cloud.
The Iskratel Remote Device Management (TR-069) solution provides several CPE management features that can be used in different operator’s departments, like helpdesk (end-user support), CPE operations team or marketing department:
The implementation of the Iskratel Remote Device Management solution decreases the operator’s expenses and increases revenue.
The solution is based on the worldwide accepted TR-069 specification supported by the majority of CPE vendors. That means that multi-vendor and multi-device type management from a single system is assured.
Iskratel as a CPE vendor and partner of different TR-069 Auto Configuration Server (ACS) vendors has rich experiences in CPE management area. That is why we can provide a tailored and cost-effective remote device management solution for both entry-level and large-scale needs.
The main advantages of this variant are:
Please download RDM as a service datasheet for more information.